What should I expect during a massage session?

When you first come into the clinic, you will be greeted and asked to fill out a client intake form, if you have not done so online through the scheduling software. After going through the goals of the session, there may be a movement assessment to find mobility restrictions, muscular limitations, etc. Depending on treatment session, you may lay on the table or you may be left to get undressed to as little clothing as you are comfortable and to get between sheets on the massage table. The therapist will come into the room once you are set, modest and comfortable. Draping will be used during the session – only the area being worked on will be uncovered. When the session is complete, the therapist will leave the room to wash up while you get dressed and then exit the massage room to set up payment arrangements and go over any post treatment plans. The therapist will explain findings, possible causes and/or exercises you may do to help with stretching, strengthening or preventing injury. If you choose to do so, you may book a follow up appointment before leaving the office.


How long of a massage do I need?

Typically each area needs 15 minutes. For example, if you have plantar fasciitis, you would schedule a 15 minutes massage to address calf tightness and ankle mobility restrictions. If you just did a full body CrossFit workout and need the whole body addressed, you may need a 60 or 90 minutes session. Please do not hesitate to call or email if you are uncertain of how long of a massage you should schedule for to allison@dynamicmobility.net or 515.708.5295


How early should I arrive before my appointment?

If you are able to fill out the online client intake form (before first visit) beforehand, please arrive 5-10 minutes before your appointment time. This will allow time to set appointment goals, get situated on the table and to maximize minutes receiving bodywork on the table. The minutes of each massage begin at the appointment time whether you are on the table or not, so each minute you are late, you take away from time in your massage. 


Do you accept medical insurance?

Dynamic Mobility does not bill insurance companies.  We can give you a sales receipt and notes from your treatment session, but all sessions must be paid for at the time of service. We accept credit cards, checks or cash as forms of payment.


I am active but am pregnant, do you do prenatal massage?

Of course! Please just sign up for a 30 or 60 minute massage and let the therapist know beforehand (via email or phone call) that you are expecting and they will adjust the massage to your needs. Congratulations! You definitely should be pursuing regular massage as your ligaments and muscles continue to relax and stretch throughout each stage of pregnancy.


Do you have a cancellation policy?

Yes, Dynamic Mobility asks that you notify your therapist no later than 24 hrs prior to your scheduled appointment or you will be billed for that appointment.